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The Winner’s Circle

The Winner’s Circle

Heroes and Champions awardees share the bigger picture behind 2020’s outstanding products and innovation 

UnionBank takes pride in its successful agile and digital transformation that led to the faster and more efficient delivery of products and servicesAs our transformation continues, UnionBankers continue to work on innovations through our squads and develop financial products and forge partnerships that are designed to provide a top-notch customer experience fulfulling the higher purpose to co-create innovations for the better world.   

 

Our agile ways of working break silos and transcend the traditional roles of UnionBankers. Being part of a squad means becoming a co-product owner giving every member a voice to contribute to the betterment of products and projects.   

  

This year’s annual Heroes and Champions, presented through the first virtual bank anniversary dubbed as “Full Throttle: Onward to Enduring Greatness”, recognized 467 individuals making up for 28 projects that demonstrated the values we are most proud of – Integrity, Magis, and Ubuntu, and allowed our DNA to shine through.  

 

Here are the projects that showed how equipped and empowered are the employees that represent UnionBank, City Savings Bank, and UBx in elevating lives and fulfilling dreams of our customers and nearby communities.  

CSR Award – Project Agile: Learning Series for Teachers  

City Savings Bank’s Project Agile: Learning Series for Teachers provides virtual training modules that equipped educators with tools and skills to collaborate and conduct online classes amidst the pandemic.

What is your team’s vision for the project?  

The COVID-19 pandemic has undoubtedly fast-tracked the shift from traditional classroom teaching and learning to online teaching and blended learning. Project Agile came to fruition to help our DepEd educators find new ways to extend their classrooms beyond the constraints of traditional walls. Our vision is to capacitate teachers nationwide with tools and skills to efficiently collaborate and conduct classes online.   

  

What’s the significance of this recognition to all of you?  

This is the second time we won the Best CSR Initiative award. This recognition validates our strong commitment as a pro-active partner in the DepEd communities we serve. More than this recognition, this project showcases our team effort to go full force in our digital transformation journey while promoting inclusive prosperity.   

  

To whom does the team dedicate this award?  

We would like to dedicate this award to all teachers who continue to break boundaries and who try to make things a little bit better for their learners amidst this new normal. They are our frontline heroes in the education sector who inspire us to think of relevant projects to help build a better and stronger country.  

  

We also dedicate this award to our executive sponsors, Ms. Paula Joson and Ms. Paula Ruelan for all their support, our subject matter expert on teacher training – Ms. Vilma Clerigo, our Regional Business Heads and the rest of the sales team as well as the dynamic team players from Reputation and Brand Management who all worked together to make this program a success.   

CSR Award  Heroes 2021 

In partnership with Department of Education and Thames International, the project team implemented a nationwide campaign that targets to train 800,000 public school teachers using digital tools for a blended learning approach. The Heroes 2021 program aimed to build the capability of teachers for the incoming school year. 

What is your team’s vision for the project? 

The BIG IDEA: Pivot the bank’s CSR program by redesigning it into an inclusive, responsive, and transformative initiative that rises above the challenges of the coronavirus crisis.  

 

The innovative way to help our teachers is to endow altruism with digital know-how and bank on the social capital that we have built over the years to create a timely and effective solution in the time of pandemic. While the customary CSR solution is to provide financial assistance, we designed a more long-term value-adding initiative, embedding a sustainability-centered approach to the task at hand. We were a team on a mission to help hundreds of thousands of public-school teachers and our strength in digital and innovation is key to making our mission succeed. We envisioned a values-based CSR campaign that focuses on co-creating a solution with like-minded partners and harnessing the digital capability of our employee volunteers. 

 

By designing the support learning tools and scaling up the delivery, we have set up new ways of providing much-needed aid for our public-school teachers so they may use digital technology to make re-tool and upskill themselves, so they can become effective facilitators of learning using a digital platform. 

 

What’s the significance of this recognition to all of you?  
This recognition is an affirmation of the bank’s long-cherished values of integrity, magis, and ubuntu. For us, these allowed us to elevate the practice of CSR and sustainability in the bank by incorporating digital transformation and innovative thinking into the way we design solutions for our communities. This is another shining example of people tech-driven social good project.  

 

To whom does the team dedicate this award? 

We dedicate this award to the 25 employee volunteers who rose to the challenge and bridged the digital divide in the education sector.  

 

 

They are UnionBank Heroes who pay it forward. Passing on the digital skills they’ve acquired in the bank to the Filipino teachers and eventually to every Filipino student is the greater purpose. We salute their passion and desire to co-create innovations for a better world. 

Deals of the Year Award – UnionBank x Paymongo  

UnionBank and Paymongo make timely merchant collections possible, pandemic-proofing businesses and powering the growth of the next generation innovative companies in the Philippines.  

What is your team’s vision for the project?  

Initially, Paymongo was envisioned to be an additional collection channel to UnionBank. Little did we know, it would play a significant role in containing the pandemic by providing digital collection solutions to evolving businesses.  

  

What’s the significance of this recognition to all of you?   

We are very grateful that our agile thinking was recognized, but what is more important is that in our little way, we’re able to contribute to containing the pandemic by using our technology solutions, thereby, pandemic proofing businesses.  

  

To whom does the team dedicate this award?  

We dedicate this award to our frontliners who has selflessly served during this pandemic and to the valiant business owners. They strived to keep their businesses afloat and provide employment during these trying times by using innovative solutions.  

Customer Engagement Award – Branch Channel Management’s Promote-and-Convert Campaign    

Promote and Convert (P&C) is Branch Channel Management’s (BCM) initiative to digitize customers. BCM Ambassadors championed digital banking in the branches by bringing the Bank’s digital platforms and online services to customers. Ambassadors engaged customers by handholding them throughout the process, from app download to account opening.  

What is your team’s vision for the project?  

The bank has created top rate digital products and platforms that have been recognized globally for superior quality and premium customer experience. These digital solutions are designed to help our customers- individuals, entrepreneurs, and corporate clients- bank more efficiently.  

  

Promote and Convert envisions to usher the Filipino people to the future of banking by facilitating their digital adaption. Our objective is to educate our customers about the benefits of digital banking and teach them to use our digital channels- UnionBank Online, SME Business Banking, and The Portal. These platforms offer a convenient banking experience that allows for 24X7 availability, as well as a safer alternative to branch banking and avoid exposure to the virus.  

  

Through a collective effort from our branch personnel, product owners, marketing team, and data managers, we aim to engage customers to effectively embrace a new banking way.  

  

What’s the significance of this recognition to all of you?    

This recognition affirms the Ubuntu spirit that drives UnionBankers to collaborate for a common purpose. We are steadfast in our goal of onboarding more customers online and enabling them to bank safely and securely, especially at this time of the pandemic. Digital conversion has helped the bank reduce OPEX and increase revenue by engaging customers digitally.  

  

Noting ERB’s anniversary message that UnionBank should no longer be the industry’s best-kept secret, this also validates the team’s direction and encourages us to be more determined and deliberate with our initiatives to promote and convert at scale.  

  

To whom does the team dedicate this award?  

With BCM championing this project, the recognition is shared with each branch Ambassador whose dedication and hard work are unmatched. Indeed our bank heroes are the front-liners who get the job done. 

Agile Innovator Award – Megaworld and Villar Group Partnerships: A Strategy for Replicability    

UnionBank extends its digital solutions delivery by leveraging on its partnership with leading businesses such as Megaworld’s First Oceanic Property Management (FOPM) and the Villar Group. The successful synergies highlight the team’s ability to work and design with the customer’s needs in mind. While innovating the customer experience and building trust among the client communities, the Bank also benefits by increasing online payments and increasing wallet share.    

What is your team’s vision for the project?  

For UnionBank to be the reference/backbone of collections for Condo Associations and Homeowners Association through efficient online transactions. To give convenience to people by banking at home.  

  

What’s the significance of this recognition to all of you? To whom does the team dedicate this award? It’s a nice feeling to power up a certain industry, knowing that our solutions help make transactions faster and more convenient to people. It’s for a higher purpose. It is also a way for the bank to be known because this digitized solution for a specific segment can be replicated by others in the same industry. I dedicate this award to my region, Metro West – its Rms and SD Luis Castaneda. My boss Ardie Darvin. They have been very supportive. And all those people who I worked with to make this project possible. Fintech, CMS Onboarding, and Products Head Dino Velasco and his Product Managers.  

Forward Thinker Award – Telco Scoring: Using Alternative Data to Reach the Mass Market    

Telco data scoring creates new avenues of credit to reach the mass market and the unbanked customers. UnionBank and CSB lead the local banks to use this new, groundbreaking approach as they see telecommunication big data as a great indicator of customer economic activity and lifestyle.  

What is your team’s vision for the project?  

With over 60% of Filipinos earning just enough to pay for their regular monthly expenses, ready and fast access to credit is critical when ups and downs come along. Yet only 5% have credit cards, and only a fraction of the 30%+ banked Filipinos have access to bank loans.  

  

The UnionBank project’s vision takes on this challenge: To sustainably enable 50 million Filipinos to have access to loans within 1 minute.  

 

For CSB, the vision is to provide a credit decision for motorcycle loans within 5 minutes using telco data. We want to leverage alternative data and be the top-of-mind Bank for motorcycle lending.  We want to lend to the unbanked and underbanked.  

 

 Making the vision’s scale and speed reality cannot be done through traditional means. We need to go digital not just on how we offer loans but also on how we can assess creditworthiness.  

 
With 70M+ of Filipinos already using mobile and internet, the ability to transparently leverage digital footprints as alternative data for credit is a cornerstone to the vision. Telco scoring, phone scraping, transaction data are just some examples of the data sets we are already expanding into as we scale up our ability to credit score every Filipino when they need a loan. This Telco score project is a significant step that will help get us there.  

 

What’s the significance of this recognition to all of you?  

This award means so much more than just recognition of innovation for us. The Telco scoring piece is just the first cornerstone piece as we continue transforming our front-end/back-end systems, operations, and mindsets across all teams.  

  

Beyond the recognition of innovation, it’s the ratification that what we’re doing is important for the future of UnionBank and its customers that matters most. It’s a long road to make the vision a reality, so the award is both reassuring and inspiring on the importance of all the hard work done and to come.  

 

For us, we think it’s more than recognition. It’s more important that we widen our perspective and be more experimental with how we do things. The award keeps us grounded, and it makes us more hungry for what’s there to discover and innovate on, particularly in the field of machine learning and data science.  

 

To whom does the team dedicate this award? 

 

We also dedicate the award and are especially thankful to bosses Chut and Toto for all the times they rolled-up their sleeves to support the team and make this project reality.  

  

We’d like to dedicate this award to everyone who has supported us in this endeavor. It’s not always easy, but it’s still a question of how much risk you’re willing to take to make sure that it would all go well. We’d like to especially thank our executive sponsors, Ms. Paula Joson and Sir Elmer Aquitania, and our partners from UB Data Science, Sean, Kainzel, and Ms. Julie, for all the support and almost a year’s worth of meetings, discussions, and email exchanges. 

Moonshot Award – SENTRO  

Sentro is a free, easy-to-use, complete, and fully-integrated online shop builder that was able to help more than 30K MSMEs thrive during the pandemic by bridging their needs for an eCommerce platform.  

What is the project all about?  

Sentro is the operating system for micro, small and medium enterprises. It helps MSMEs tech-up by providing them with tools to jump-start, run and scale their business online. The platform is built and owned by UBX Philippines Corporation.  

  

The platform was able to help more than 30K MSMEs thrive during the pandemic by bridging their needs for an eCommerce platform.  
 

What’s the significance of this recognition to all of you? To whom does the team dedicate this award?  

The team is ultimately grateful that we are recognized for creating a platform that tries to elevate lives. Sentro was a catalyst in helping MSMEs thrive during the pandemic, thus dedicating this award to all MSMEs struggling during these times. According to DTI, from April to May, 38% of the total 1.5M MSMEs closed down – with the majority of them being small-medium businesses. As of September, 6% or 90,000 MSMEs remain closed.  

  

It was timely and fitting that Sentro was released just a few weeks after the lockdown (April 27), with the lockdown and social distancing demanding businesses an online presence. In just three months from its inception, Sentro obtained nearly 10,000 sign-ups, with 33% of which (during those months) with eCommerce created. The platform housed various use cases from brick and mortar restaurants going online (examples are La Cabrera and Boca Juan Filipinas), Social Media sellers streamlining their business (examples are Rakenrola and That Julie Baked), and even fundraising activities (examples are UB a Hero and Metro Manila Pride).  

President’s Award – DSWD SAP2 Payout  

UnionBank was selected as one of the six financial service providers (FSPs) to disburse cash assistance to eligible beneficiaries under the Social Amelioration Program of the Bayanihan to Heal as One Act using digital payout channels. Comprising the 6 FSPs are three banks and three e-Money institutions (EMIs).     

In a nutshell, what is the project all about?    

The project covers the digital disbursement of the second tranche of DSWD’s Social Amelioration Program (SAP2), an emergency subsidy to the identified beneficiaries through Financial Service Providers (FSPs). UnionBank was one of the 6 FSPs accredited by DSWD to handle the SAP2 payout. In order to fulfill the specifications of the initiative, which includes the opening of accounts for the beneficiaries and enabling the electronic payment to these accounts, UnionBank partnered with EON Bank PH (EON).  

 

UnionBank also leveraged its partnership with UBX Philippines, Inc. (UBX) and Dragonpay Corporation (Dragonpay) to strengthen its value proposition for a digital disbursement platform, and, complement it with a process to provide an option for actual cash-out of the subsidies through partner rural banks and remittance centers. 

 

While the heart of the initiative is to promote financial inclusion for the 1.36Million beneficiaries allocated to UnionBank, with the creation of EON accounts, these partnerships have an end-goal to reach more beneficiaries in provinces and municipalities eligible to receive the SAP2 subsidy, where UnionBank branches and Automated Teller Machines (ATMs) may not be accessible for the subsidy withdrawals.  

 

UnionBank’s Bank on Wheels (BOW) were also deployed to provide convenience to beneficiaries of Baras, Rizal, where UnionBank distributed EON cards to 5,306 beneficiaries, and, allowed the beneficiaries to withdraw their subsidies onsite, addressing the limitations on mobility with the strict implementation of the community quarantine.  

  

What is your team’s vision?   

Our Team’s vision is to be a solid partner of government agencies in responding to the situation/to the need at the very moment that they need it. DSWD’s urgent need then was to distribute the emergency cash assistance to the beneficiaries who were hit hard by the effects of the COVID19 pandemic, within such a tight timeframe.    

  

What’s the coolest thing about your team?   

The coolest thing about our DSWD Project Team is its Agile and “Pedal to the Metal” mindset from beginning to end, from the Proposal and Bidding Stage to the Execution Stage of the deal. Numerous long hours of meetings with DSWD Central Office, Bangko Sentral ng Pilipinas, DSWD Field Offices, and quick decision-making to ensure that UnionBank’s disbursement solutioning fits DSWD’s requirements.   

  

What’s the biggest challenge you’ve faced as a team? How did you overcome that? What did you do to solve it?   

The biggest challenge that the Team faced was dealing with the unexpected, meaning the Team is faced with the situations that we need to contend with and are not part of the Memorandum of Agreement that we signed with DSWD. To cite, UnionBank had to (1.) undertake additional layers of de-duplication to ensure data accuracy so that the SAP2 subsidy is disbursed to the rightful beneficiary (2.) Coordinate with the different Field Offices (FOs) on data accuracy (3.) Receipt of unsanitized data (4.) Funding and the beneficiary list do not arrive simultaneously, which causes unnecessary process delays. The Team overcame these obstacles by working as a Team; there were daily checkpoint meetings, support of Mancom was felt for quick decisions. Projects of such scale required a great deal of patience and discipline.  

  

What’s the significance of this recognition to all of you? To whom does the team dedicate this award?  

This recognition was a humbling experience not only for the DSWD Team but for UnionBank because we were given the privilege to be of service to the unbanked and the most vulnerable of the population under extraordinary circumstances. Our DSWD engagement has proven UnionBank’s undeniable capability and expertise in the execution of large-scale projects, which captured the confidence of other government agencies to also engage UnionBank as a partner in the disbursement of financial assistance to their own set of beneficiaries not only for emergency subsidies but for their regular programs that cover more regular and fixed disbursement cycles.    

   

We dedicate this award to all the stakeholders and our colleagues working on similar projects. With this experience, we are assured that UnionBank Team can do it, wants to do it, and will do it-with its teamwork, agile, and “Pedal to the Metal” mindset.      

Chairman’s Award – Agency Banking  

Branchless and quick-to-market, agency banking as an alternative distribution strategy empowers customers to (1) send funds online through 11,000 remittance centers and (2) deposit money quickly and conveniently through partner merchant branches. UnionBank’s online presence and accessibility to the customer are one solution to financial inclusion. The team’s effort to bring banking closer to the customer is game-changing.  

In a nutshell, what is the project all about?  

Agency banking can expand banking services such as deposit and withdrawal services to partner agents. We have leveraged our partnerships with these agents who has 11,000 branch location nationwide. These are 7-Eleven, ECPay, Palawan, Cebuana Lhuillier, LBC, and Perahub. This broadens the network touchpoint of UnionBank to cover 70% plus of the cities and municipalities in the Philippines. The project further improved our goal and focus of financial inclusion and increased accessibility for the Filipinos.    

   

What is your team’s vision?  

During the nationwide lockdown, our vision was to enable our UB customers to send cash to their families and relatives. This can be done through these partner agents such as pawnshops and payment centers that remained open during these times. This has brought us to deliver in the quickest possible time Send Cash to Remittance Center via the UB Online App.  

   

For Cash Deposit, our vision is to increase deposit touchpoints to support our fast-growing Digital Account Opening customers (DAO). These DAO customers are expanding at speed in areas where there are far or no branches near them to make a deposit transaction. By our partnership with 7-Eleven and ECPay, we have supported them and kept them, active account holders.  

   

Overall, we see deposit and withdrawal as the starting point for Agency Banking. We are looking for opportunities to add more UB services in the coming future.  

   

What’s the coolest thing about your team?  

The team is very committed. Everyone was excited and voluntarily want to participate in the project. They’ve seen the vision and impact that it will deliver to the UB customers and the Filipinos. The team exhibited an Agile mindset in delivering the service. Each member shows a true personification of Magis and Ubuntu, no matter the challenges, everyone extended, do more, and work together to achieve these.  

   

What’s the biggest challenge you’ve faced as a team? How did you overcome that? What did you do to solve it?  

The challenge is delivering this new product within a very short period in response to the current situation we are in – a pandemic. The goal is to release this product the soonest and bring help as soon as possible. Aside from the tight timeline, the coordination among the teams from the development and support teams and our external partners was the biggest challenge. However, due to our readiness and enablement of working out of the office, we were able to achieve our objective and goal for this project seamlessly.  

   

What’s the significance of this recognition to all of you? To whom does the team dedicate this award?  

It signifies that if we put our minds and hearts to something, especially to help others, there’s nothing we cannot do. The team dedicates this award to all the Unionbankers/Partners that made this possible. Without their help, we won’t push and deliver like we did.  

   

We dedicate this award to “U”, our Customers, especially to our frontliners who have been our heroes in this very trying time. We dedicate this award to all Unionbankers and Partners for the dedication and sacrifice. Lastly, to all team members have worked on its inception, process development, deployment and the day-to-day management.  

Chairman’s Award – Bonds.PH & Project 007  

In UnionBank, the platform economy has arrived. Bonds.PH, the first mobile app in Asia for the retail distribution of government bonds, enabled the locally unbanked, first-time investors and all Filipinos residing in other countries to invest easily and affordably with a minimum of P5,000. Similarly, Project 007, the Bank’s Bond Reservation and Allocation Platform, is the Philippines’ first digitally-enabled platform that automates the traditionally operations-intensive process of bond reservation and allocation.    

In a nutshell, what is the project all about?  

Bonds.PH is the first blockchain-enabled mobile app in Asia for distribution of retail government bonds, while Project 007 or the Primary Market Online bond ordering and Allocation Platform is the Philippine’s first fully digital self-service channel for corporate bond primary market retail participation.     

  

While both projects clearly provide a better investing experience to many by digitizing the entire process from account opening, to client suitability assessment, ordering up to allocation and settlement, and effectively streamlined back-end operations, resulting in significant operational efficiencies, the impact to the industry is tremendous.     

  

Both projects have broken new ground in the capital market industry, removing high barriers to entry that have predominated the industry for decades. UnionBank, through the projects and true to its mission of Tech-ing up the Philippines, has successfully introduced a significant and much-needed change to processes that market players have already been accustomed to but are clearly inefficient and costly.     

  

These projects have also allowed the Bank to further promote, showcase and share the skills and digital capabilities we have gained we embarked on our digital transformation journey to key regulators and industry players, taking the Philippine bond market industry with us to the digital age, opening it up to a wider investor base, extending beyond geographical and economic borders, providing more affordable access to all Filipinos. 

  

What is your team’s vision?  

We’ve aligned our vision to the vision of our stakeholders: to co-create innovations for a better world.    

  

We aim to alleviate the way of corporate bonds investing in the Philippines. The Philippines’ first Online Bond Reservation and allocation platform’s launch strengthens UnionBank’s position as a pioneer in the finance and capital markets industry. The platform is also the first in Asia to successfully mirror a live retail corporate bond issuance on the blockchain. These initiatives further strengthen UnionBank as a thought leader in the usage of Blockchain/DLT in the Philippines.  

  

The project name speaks of what the Bonds PH is about, BayanihanBayanihan literally means “being in a bayan”, and it refers to a fundamental aspect of Filipino culture – working together as a community to achieve a common goal. Bonds PH is a collaboration between the Bureau of Treasury, UnionBank of the Philippines and PDAX whose primary goal is to address the needs of the nation – healing as one. Bonds PH provided a channel for regular Filipinos, here and abroad, in working together and uniting to rebuild the economy and uplift the lives of our fellow compatriots.  

   

What’s the coolest thing about your team?  

Despite not physically meeting and seeing each other, it is amazing to witness how each one help and look out for one another. Everyone pushed their limit to deliver, yet each one also valued and enjoyed the journey – the highs and even the lows. We are a bunch of kiddos who are trying to fix a puzzle, we fall at times, but we just laugh our way back in.  

  

The Bayanihan spirit is very much alive amongst the team. Everyone exemplified malasakit for each other, which made the long hours (stretching to weekend) more bearable. We make sure that we have fun while learning and working with each other.       

  

Our team collectively has a positive attitude and is very dynamic. Everyone had their hands full, but we just kept going, and thinking about launching it on time. We were tired but excited at the same time. We knew we needed to rest, but for some reason, we didn’t want to stop, because we were motivated by the idea of the scale, the significance of being able to roll out the project and its potential social and economic impact, and motivated by the challenge of delivering something that seemed impossible. We rolled up our sleeves and just took on any of the tasks that needed to be done, even if it wasn’t part of our BAU just to make it happen. And we didn’t just want to do it on time, everyone wanted to do it right, so we worked with the risk and compliance teams every step of the way.     

   

What’s the biggest challenge you’ve faced as a team? How did you overcome that? What did you do to solve it?  

The biggest challenge we’ve faced in running this project is the fact that you have to work with an external party. And it’s not because we were in the middle of a lockdown. In fact, being in a fully remote setup made us more efficient. The biggest challenge was primarily because of the differences in expectations and standards between different institutions. One of these late evening meetings, where some differences in opinion as to how a technical issue should be resolved have escalated in to a heated argument between two sides. And as the lead representative of UnionBank for the project, we had the urge to defend our side, but then, we knew also that it will not help, and that what will help was to remind everyone of the purpose of why we do things, why we were selected for the project. Every disagreement is an opportunity to highlight the values of the Bank, and we have to take advantage of every opportunity to do so. For these projects, while we may never be aligned in terms of expectations and standards with our partners, we are aligned as to the purpose. And clearly, for these projects, the purpose is bigger than ourselves.      

  

Despite given a complex project and with the entire project team in remote work due to the pandemic, the team was able to deliver the platform a week ahead of the bond issuance date.  

  

Bonds PH is a fruit of the relentless efforts of UnionBankers, and our pursuit of co-creating capabilities with Fintech partners, such as PDAX. The timeline given to launch this is very tight, and I admired how everyone collaborated and designed innovative solutions to deliver the product on time, while not sacrificing compliance and quality. Magis 

   

I think that once of the biggest challenge we faced is more on communication. Since we’re all working remotely, there are times when the message doesn’t really get across as clear as we want them to be. That’s why we often get into online meetings to communicate more clearly and for faster collaboration. We often have a “virtual war room” for faster collaboration.  

   

What’s the significance of this recognition to all of you? To whom does the team dedicate this award?  

We are what we repeatedly do, and it is truly an honor for the Bank to recognize our efforts and have the same enthusiasm as the team does for this project.   

  

It wasn’t exactly the best of times when we launched the project. In fact, it was the complete opposite. Each one had personal issues to deal with as the pandemic crawled its way into our world. But not once did anyone of us deprioritize our commitment to the bank. In fact, we gave it our all, without expecting anything in return. To us, it was a sworn duty. And not having expectations makes the award sweeter. It is not only a recognition of what we have built but also a validation that the bank recognizes this commitment. It is also a symbol of hope for us, giving us a glimpse of what we can look forward to in future innovations and projects. This inspires us to build more innovations to help the company and its customers.  

  

We dedicate this award to everyone who has contributed to the project. This could not have been possible without you. We also dedicate this to our Senior Management, who have supported us throughout the project.     

  

We also dedicate this award to our families who have supported us and unselfishly shared their time with us, especially during the life of the project. And to our kids, whose future depends on the innovations that we create today.     

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